Experience the Future of Bill Payments with Snape!
Terms And Conditions
Read our terms and conditions guidelines before you contribute in any way to the site. All users of the site must accept and agree to abide by them.
Knowhow is a website anyone can contribute to. We invite you to join our community in a few different ways, but please read our community guidelines first.
Snape reserves all the rights to amend these terms and conditions at any time without giving prior notice. It is the responsibility of the user to have read the terms and conditions before using the service.
Cancellation And Refund Policy Annexure- I
If a customer cancels a service or we are unable to fulfill the requested service, a refund amount will be processed. The refund will be credited to the original payment source or an alternate savings account provided by the customer. Any applicable taxes, platform charges by payment gateway will be deducted from the refund amount. And an additional 1% of the charge will be deducted from the user bill amount as a refund charge. These deductions will be clearly itemized in the refund statement sent to the customer.
If we are unable to facilitate a service due to technical difficulties or service limitations, the amount will be refunded to the original payment method. Customers are advised not to make any direct transfers until a refund confirmation ID is generated and sent to them via email and SMS. Refunds will be reflected within 15 working days, subject to the respective bank’s processing timelines.
Refunds will be credited to the original payment method or alternate savings account provided by the customer within 15 working days after the refund request is confirmed. The time taken for the amount to reflect in the customer’s account will depend on the bank’s processing timelines.
Users are responsible for ensuring the accuracy of the information provided for refunds. If a user allows another person to access or use their account in any manner, the user will be responsible for any actions taken by that person.
The user acknowledges and agrees that, to the maximum extent permitted by law, all risks arising from their use of our payment services remain with the user. Neither our company nor any affiliated parties involved in facilitating the payment services shall be liable for any incidental, special, exemplary, or consequential damages, including but not limited to lost profits, data loss, system failures, service interruptions, or emotional distress arising out of or in connection with these terms
Snape is a mobile application that enables user to send money to friends and family using their email address. Users can also use the Snape mobile app to pay for goods and services at merchants that accept payment by Snape. For more information about how Snape works, users can review the FAQ on
That upon placing an Order You are entering into a legally binding and enforceable contract with the Seller to purchase the Products and /or services from the Seller using the payment facility, and You shall pay the price as listed on the Website through any such instrument as provided used for the payment, to the Seller using payment facility.
That you shall be entitled to claim a refund of the Order placed (as Your sole and exclusive remedy) in case You do not get the confirmation of the Order placed. In case you do not raise a refund claim within the stipulated time than, Website or the Seller does not take the responsibility of the refund to be received by you, from your issuing bank.
That no refund shall be made once the Order is placed or confirmed, using the Website (unless the services are not provided appropriately by the Seller).
That website, undertakes utmost care to provide secure payment system, however, it is susceptible to hacking, virus attacks, malfunction
That the User shall provide accurate payment details to the secure payment system for making purchase on the Website
The information provided by User will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order.
The website expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Users credit/ debit card
That the User undertakes all payments subject to own risk and volition
The website shall not be liable for any loss or damage occurred to User arising directly or indirectly due to the decline of authorization for any transaction malfunction, errors and/or unscrupulous activities. We shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly due to the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit
The platform and the services are only available for individuals aged 13 years or older. If you are 13 or older, but under the age of majority in your jurisdiction, you should review this agreement with your parent or guardian to make sure that you and your parent or guardian understand it.
During the registration process for members and merchants, we will ask you to create an account, which includes a sign-in name (sign-in name), a password (password), and perhaps certain additional information that will assist in authenticating your identity when you log-in in the future (unique identifiers). When creating your account, you must provide true, accurate, current, and complete information. You are responsible for the confidentiality and use of your sign-in name, password, and unique identifiers. You will promptly inform us of any need to deactivate a password or sign-in name, or change any unique identifier. We reserve the right to delete or change your password, sign-in name, or unique identifier at any time and for any reason
Although we encourage you to e-mail us, we do not want you to, and you should not, e-mail us any content that contains confidential information. With respect to all e-mails and communications you send to us, including, but not limited to, feedback, questions, comments, suggestions, and the like, we shall be free to use any ideas, concepts, know-how, or techniques contained in your communications for any purpose whatsoever, including but not limited to, the development, production, and marketing of products and services that incorporate such information without compensation or attribution to you.
The application may only be used by individuals and under the age of majority in their jurisdiction of residence, user should review these terms and agrees to be legally bound by them. The applicant agrees, understands and confirms that his/ her personal data including without limitation details relating to debit card/ credit card/net banking transmitted over the internet may be susceptible to misuse, hacking, theft and/ or fraud and that Snape have no control over such matters.
By accessing this website, you are agreeing to be bound by these website terms and conditions of use, all applicable laws and regulations, and agree that you responsible for compliance with any applicable local laws. If you do not agree terms, you are prohibited for using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.
The information supplied at the time of using the service is processed by the payment gateway of the service provider and is not supplied to Snape. It is the sole responsibility of the user of the service to ensure that the information entered in the relevant fields are correct. It is recommended that you take and retain a copy of the transaction for record keeping purposes, which might assist in resolution of any disputes that may arise out or usage of the service.
We reserve the right, but are not obligated, to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product made on this site is void where prohibited.
The applicant agrees that the debit/credit card details provided by him/ her for use of the aforesaid service(s) must be correct and accurate and that the applicant shall not use a debit/ credit card, that is not lawfully owned by him/ her or the use of which is not authorized by the lawful owner thereof. The applicant further agrees and undertakes to provide correct and valid debit/credit card details
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
a Permission is granted to temporarily download one copy of the materials (information or software) on Snape web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not: - Modify or copy the materials; - Use the materials for any commercial purpose, or for any public display (commercial or non-commercial); - Attempt to decompile or reverse engineer any software contained on Snape.in web site; - Remove any copyright or other proprietary notations from the material - Transfer the materials to another person or "mirror" the materials on any other server
Experience the Future of Bill Payments with Snape!
6-101, Trivandrum Main Road, Parvathipuram, Nagercoil,
Tamil Nadu - 629003
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